(+45 only when calling from outside Denmark)
Police, fire, ambulance: 112
Falck rescue services: (+45) 70 10 20 30
Police: (+45) 114
Emergency Doctor service (+45) 70 11 07 07 (Medical Helpline (Southern Denmark))
- for urgent but non-life-threatening issues, especially outside regular doctor hours, to get directed to the right hospital emergency department (Akutmodtagelse) or urgent care clinic (Akutklinik). Remember to mention you are a tourist and have your EHIC card if applicable, as tourists don't automatically qualify for free care, and be prepared to pay or use travel insurance.
Read more here: https://laegevagten.dk/en/region/southern/medical-helpline
Hospital Emergency Wards
Urgent care centre (emergency function) Sønderborg: (+45) 7418 2500
Sygehus Sønderjylland,
Sønderborg Sydvang 1,
6400 Sønderborg
Find your to the emergency function in Sønderborg
Emergency Department, Aabenraa
Sygehus Sønderjylland, Aabenraa
Kresten Philipsens Vej 15
6200 Aabenraa
Always call the emergency doctor service on tel. (+45) 70 11 07 07 before you show up. They will not admit you otherwise.
Dentist - emergency only (+45) 70 11 07 07
If no emergency/within opening hours (8-14/16:00) contact a local dentist. You can find an overview here (in Danish)
There is no shortage of pharmacies in Sønderborg; just look for the green "a" sign that symbolises the Danish word for chemist: 'apotek'.
Pharmacy, outside normal hours:
Apoteket Borgen (open 08-21:00)
Kastanie Allé 3, st., dør 30
6400 Sønderborg
Phone: (+45) 74423502
If you are in urgent need of medicine outside opening hours call the emergency hotline 70110707.
In most places VISA, Eurocard and Mastercard are accepted.
American Express might not be accepted by the Danish Railway systems and most restaurants.
Banks are generally open from 10:00 to 16:00 on weekdays with late hours until 17:00 or 18:00 on Thursdays (closed Saturdays and Sundays). Most banks have ATMs outside their building.
The currency in Denmark is the Danish Krone (DKK). One Krone is divided into 100 Øre.
Denmark, like most other European countries, has 220-volt AC, 50Hz current and uses two-pin continental plugs. If you visit from the UK and Ireland, you will need an adaptor for electric appliances, whereas North Americans need a transformer in order to use their 110/125V appliances. Plug and socket types.
Denmark follows Central European Time (CET) which is one hour ahead of Greenwich Mean Time (GMT) and six hours ahead of Eastern Standard Time (EST).
Tipping is appreciated, but not expected, and you should only do so if you feel you are getting exceptionally good service. If you do so 10 percent of the bill is sufficient. Tipping is included in taxi fares.
If you are planning a short-term visit to Denmark, you may need a visa prior to entry:
Countries whose citizens need a visa to enter Denmark
Denmark is a Schengen Area Member State, and a visa to Denmark normally grants you the right to stay in the entire Schengen region. Similarly, if you have obtained a visa to another Schengen country, you do not need a special visa to enter Denmark. A Schengen visa is valid for a maximum of 90 days in any 180-day period.
In order to be granted a visa, you must meet some basic conditions:
General conditions for granting a visa
If you will be travelling to Denmark/Schengen on a regular basis, consider applying for a long-term visa, which is valid for 6 months-5 years and allows you multiple entries.
If you wish to apply for a visa to Denmark, contact Maj Thimm Carlsen.
Please note that it may take up 60 days to process a visa application from the time it has been submitted to the Danish Immigration Service.
The application procedure is as follows:
Where to submit your visa application
In countries with no Danish representation, the list indicates a mission with whom Denmark has a representation agreement.
