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Practicalities

Emergency numbers

 

(+45 only when calling from outside Denmark)

 

Police, fire, ambulance: 112
Falck rescue services: (+45) 70 10 20 30
Police: (+45) 114

Emergency Doctor service (+45) 70 11 07 07 (Medical Helpline (Southern Denmark))

- for urgent but non-life-threatening issues, especially outside regular doctor hours, to get directed to the right hospital emergency department (Akutmodtagelse) or urgent care clinic (Akutklinik). Remember to mention you are a tourist and have your EHIC card if applicable, as tourists don't automatically qualify for free care, and be prepared to pay or use travel insurance. 

Read more here: https://laegevagten.dk/en/region/southern/medical-helpline

Emergency admissions

 

Hospital Emergency Wards

Urgent care centre (emergency function) Sønderborg: (+45) 7418 2500  

 

Sygehus Sønderjylland,
Sønderborg Sydvang 1,
6400 Sønderborg
Find your to the emergency function in Sønderborg
 

Emergency Department, Aabenraa

Sygehus Sønderjylland, Aabenraa
Kresten Philipsens Vej 15
6200 Aabenraa

Find your way to the emergency department in Aabenraa

Always call the emergency doctor service on tel. (+45) 70 11 07 07 before you show up. They will not admit you otherwise. 

Dentist

 

Dentist - emergency only (+45) 70 11 07 07

 

If no emergency/within opening hours (8-14/16:00) contact a local dentist. You can find an overview here (in Danish) 

Pharmacy

 

There is no shortage of pharmacies in Sønderborg; just look for the green "a" sign that symbolises the Danish word for chemist: 'apotek'.

Pharmacy, outside normal hours:

 

Apoteket Borgen (open 08-21:00)

Kastanie Allé 3, st., dør 30

6400 Sønderborg

 

If you are in urgent need of medicine outside opening hours call the emergency hotline 70110707.

Credit Cards

In most places VISA, Eurocard and Mastercard are accepted.

American Express might not be accepted by the Danish Railway systems and most restaurants.  

Banks

Banks are generally open from 10:00 to 16:00 on weekdays with late hours until 17:00 or 18:00 on Thursdays (closed Saturdays and Sundays). Most banks have ATMs outside their building.  

Currency

The currency in Denmark is the Danish Krone (DKK). One Krone is divided into 100 Øre.  

Electricity

Denmark, like most other European countries, has 220-volt AC, 50Hz current and uses two-pin continental plugs. If you visit from the UK and Ireland, you will need an adaptor for electric appliances, whereas North Americans need a transformer in order to use their 110/125V appliances. Plug and socket types.

Time Zone

Denmark follows Central European Time (CET) which is one hour ahead of Greenwich Mean Time (GMT) and six hours ahead of Eastern Standard Time (EST).  

Tipping

Tipping is appreciated, but not expected, and you should only do so if you feel you are getting exceptionally good service. If you do so 10 percent of the bill is sufficient. Tipping is included in taxi fares.  

Visa

If you are planning a short-term visit to Denmark, you may need a visa prior to entry:

Countries whose citizens need a visa to enter Denmark

Denmark is a Schengen Area Member State, and a visa to Denmark normally grants you the right to stay in the entire Schengen region. Similarly, if you have obtained a visa to another Schengen country, you do not need a special visa to enter Denmark. A Schengen visa is valid for a maximum of 90 days in any 180-day period.

In order to be granted a visa, you must meet some basic conditions: 

General conditions for granting a visa

If you will be travelling to Denmark/Schengen on a regular basis, consider applying for a long-term visa, which is valid for 6 months-5 years and allows you multiple entries.

Visa application process

If you wish to apply for a visa to Denmark, contact Maj Thimm Carlsen.

Please note that it may take up 60 days to process a visa application from the time it has been submitted to the Danish Immigration Service.

The application procedure is as follows:

  1. Fill in VU1 and send it to us (check if it needs to be handed in online or in paper format and let us know - if we need to start the process)
  2. You fill out an application for a Schengen visa (see more here) and submit it at the nearest Danish representation along with the following documentation:
    1. Invitation ID
    2. Valid passport
    3. Valid travel insurance

Where to submit your visa application

In countries with no Danish representation, the list indicates a mission with whom Denmark has a representation agreement.

Revised 15.09.2026
-
Maj Thimm Carlsen