We investigate five types of organizations where performance can be objectively measured: Secondary schools/high schools, tax sections, bank branches, primary schools and day-care centers. This case selection ensures that we can investigate both public and private organizations and both welfare service provision and financial operations. While tax organizations and bank branches are focused on finances and have very similar employees and tasks, they differ in ownership (public/private). For welfare provision, we focus on education of children of all ages, and the ownership variation is between public and private schools and public and private daycare centers.
Sector | Private and/or public | Responsible for this sector | ||
Bank branches | Private | Niels Westergaard-Nielsen | ||
Tax | Public | Anne Bøllingtoft | ||
Higher secondary schools | Public | Christian Bøtcher Jacobsen | ||
Primary and lower secondary schools | Public and private | Poul Aaes Nielsen | ||
Day-care centres | Public and private | Ulrich Thy Jensen |