Managing discrimination? Public managers can reduce street level bureaucrats’ discrimination among minority groups.
CEPDISC seminar by Simon Calmar Andersen and Jakob Majlund Holm. Please notice this seminar has been moved to 20 September.
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Speaker: Simon Calmar Andersen, Professor, Department of Political Science, Aarhus University and Jakob Majlund Holm, Assistant Professor, Department of Political Science, Aarhus University
A substantial number of studies show that street level bureaucrats discriminate among their clients, restricting access to welfare services for minority groups. While most solutions are found in anti-discrimination policies, we argue that public organizations themselves could hold a key to reducing discrimination behavior. More specifically, we test the idea that public managers could encourage street level bureaucrats to provide services more evenly among different social groups. With a field experiment among Danish pre-schools, we illustrate this idea empirically. In the active-control group, non-ethnic Danish children participates substantially less than ethnic Danish children in an evidence-based program. We provide pre-school managers in the treatment-group with various tools to engage in the implementation process, which closes the gap in program-participation between ethnic- and non-ethnic Danish children.
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